FAQ

While we only ship directly to United States customers. We have dealers in both Canada (Modula Racks) and Australia (McCormack's Auto).

REP offers a 1 year warranty for any defects of our products. In the case of a warranty issue, replacement parts/unit will be provided. For non-REP products, refer to the manufacturer warranty information.

In the case of any parts needing replacement for REP products, all parts can be ordered individually. Contact us directly to make sure we get you everything you need. Please note: we do not stock parts for other brands, but we will happily help you find what you need.

Unused products can be returned within 90 days. Shipping charges will not be refunded.

Only California residents are required to pay sales tax at this time.

While we only ship directly to United States customers. We have dealers in both Canada (Modula Racks) and Australia (McCormack's Auto).

REP offers a 1 year warranty for any defects of our products. In the case of a warranty issue, replacement parts/unit will be provided. For non-REP products, refer to the manufacturer warranty information.

Unused products can be returned within 90 days. Shipping charges will not be refunded.

Only California residents are required to pay sales tax at this time.

American Apparel shirts have an excellent fit. This model has a long, athletic cut and runs slightly large. If you land between s/m or m/l, we suggest you order the smaller size.

These shirts will shrink slightly if washed and dried with high heat.

American Apparel shirts are very high quality. These shirts are made of 100% Cotton, and very soft to the touch.

The Hitch Tent™ platform measures 48”x48”x8”.

Yes, Hitch Tent™ only mounts to a 2” hitch which must be at least a class 2 hitch.

The weight capacity of the platform is 600lbs (270 kg).

Hitch Tent™ will accommodate most 2 or 3-person rooftop tents. If you are unsure whether your tent is compatible, please contact us as [email protected]

Yes, orders can be picked up for free from our workshop in Sacramento.

While we only ship directly to United States customers. We have dealers in both Canada (Modula Racks) and Australia (McCormack's Auto).

The same way it mounts to standard roof rails. The rails on Hitch Tent™ emulate those of roof rails. Simply install it on Hitch Tent™ instead of the roof rack.

REP offers a 1 year warranty for any defects of our products. In the case of a warranty issue, replacement parts/unit will be provided. For non-REP products, refer to the manufacturer warranty information.

The pivot mechanism should get a touch of grease on occasion to keep the movement smooth. As with anything with steel components subject to abuse and the elements, rust can develop over time. While all steel components are coated to prevent rust, it may be necessary to touch up spots with a rust preventative paint. These are readily available at any local automotive store. The Hitch Tent responds well to being used often, be sure to not let it sit unattended for too long!

In the case of any parts needing replacement for REP products, all parts can be ordered individually. Contact us directly to make sure we get you everything you need. Please note: we do not stock parts for other brands, but we will happily help you find what you need.

Unused products can be returned within 90 days. Shipping charges will not be refunded.

Only California residents are required to pay sales tax at this time.

The initial model Hitch Tent™ will support up to a 62" tent. Instead of opening to the side, tents of this size will likely require a rear opening orientation which allows for a lower, more stable position during transport.